Testimonials

We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.

Amazing caring service and concern for separate needs

Eric Brown

My left hearing aid broke. I had no idea if it could be repaired or if I would need new ones. I began to google places, and it was there I found Brookway Hearing Center. I called the office. They took my name and number and told me a gentleman would call me when he was done with a customer. I began to pray that I would be shown where to go, and with that, my phone rang. It was Bob from Brookway. An appointment was made for me to come in. I was told the "receiver" was broken. A new one was ordered, and when I returned, it was fixed in a timely manner. He was very knowledgeable, personable, patient, and kind. It was an awesome experience from start to finish. My prayer was answered beyond my expectations! The office staff is remarkable too! I highly recommend Brookway to anyone who is searching for the right place.

Jean Zigmund

Wouldn’t go anywhere else. Been a customer for 10+ years

Tyler Harris

Very professional GREAT hearing aid specialists

TONY CARRUBBA

Very friendly staff. Appointments started right on time. Simple process for having custom ear plugs made. Really happy with the experience.

Bob Frimmel

I have been with Brookway Hearing Center for almost six years. I have had nothing but good experiences with this business. The staff is very accommodating to you needs. They treat you like family, not just another no name customer. I highly recommend this business?

renee crynick

I bought hearing aids in FL as a "snowbird". I lost a rubber tip on one. Bob, I believe, gathered all different kinds and didn't give up until he found the right one. Charge: nothing! So unusual in today's world. They're my new go to hearing aid supplier going forward. CC - Strongsville.

Carol Connor

Bob and his staff were all absolutely great! They were all so kind, welcoming, and helpful. You can really tell that they care and put patients first. Bob took extra time to explain everything to me and is very down-to-earth, which is not easy to find nowadays. He made me feel so comfortable and at ease. I would highly recommend making this your place for a screening and purchasing hearing aids as well!

Maria Bertoncin

Bob is very knowledgeable and he and his staff are very welcoming. After ruling out any medical issues for my hearing loss, Bob fitted me with a hearing aid that I am very pleased with. I highly recommend Brookway Hearing.

Beverly McCarty

Bob and his staff are professional and very knowledgeable. It is obvious his biggest concern is helping clients with their hearing. My Mom's hearing improvement is life changing for her. The office atmosphere is uplifting and friendly every time we visit. Bob and his staff love what they do! I highly recommend their services.

Patricia Novicki

I am giving my WOW five !!!!! because you can hear the tone in my voice saying how great this team is. An impressive group of people. Happy, approachable, well coordinated, punctual, very knowledgeable. Great practice!!! Bob Pavlik is, hands down, the best Audioprosthologist I have ever had. I went to several different Audioprosthologist for years and just didn’t know any better. My exam was more thorough, Bob listened to my concerns and worked to find solutions. Bob took the time to really listen to what was important to me and to walk me through my options to find the best devices to meet my needs. I will be forever grateful for all the care that I received and would highly recommend him. Sandra Davis

Chris davis

Brookway Hearing is my second provider and now comparing the two, Bob Pavlik at Brookway goes above and beyond for his clients. I would definitely recommend Brookway. Bob is thorough and professional and wants to make sure you are completely satisfied with the product. Also, besides Bob, the staff members are very friendly too!

Lucy Nedwards

Bob and staff were very professional, but most importantly very knowledgeable and explained all options thoroughly and honestly. Bob took all the time I needed to understand and operate my hearing aides.. I would highly recommend Brookway. You get the individualized attention there that you don’t often get anywhere else.

carol coustillac
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